AI assistant launched on Diia portal – how it works

The Diia portal has launched an AI assistant Diia.AI. This was announced by Minister of Digital Transformation Mykhailo Fedorov. The assistant will soon be available in the mobile application.

What Diya.AI can do

You can already get the first service in the chat – a certificate of income. "Just write: "I need a certificate of income," and it will be sent to your account on the portal," Fedorov explained the mechanism.

In the near future, five more services will be added that the assistant will be able to provide. In addition, the assistant will be able to customize the service to the situation. For example, if a house is damaged, it will give instructions on how to get compensation from the state.

The assistant works in the format of open beta testing. According to Fedorov, it will be further trained to respond to requests faster and better.